Terms of Use

These terms of use (the “Terms”) govern access to and use of the Sealr platform, a software solution that records the operations executed by AI agents and applies deterministic guardrails before execution (the “Service”), operated by Sealr SAS (the “Provider”).

By accessing or using the Service, you acknowledge that you have read, understood, and accepted these Terms without reservation. If you use the Service on behalf of an organization, you represent that you have the authority to bind that organization.

The Service is provided as SaaS and is accessed through strictly personal credentials issued to each authorized user of the customer. The customer agrees to keep these credentials confidential and to notify the Provider without delay of any unauthorized use of which it becomes aware.

The Provider uses commercially reasonable efforts to keep the Service continuously available, outside scheduled maintenance windows announced in advance. Where applicable, service levels are defined in the subscription agreement entered into with the customer.

It is prohibited to use the Service for unlawful purposes, to attempt to circumvent its security measures, to disrupt its operation, or to access it by any automated means not expressly authorized.

The Service, its documentation, its interfaces, its trademarks, and every element that composes it remain the exclusive property of the Provider or its licensors. Subscribing to the Service grants the customer a personal, non-exclusive, non-transferable right of use, limited to the term of the agreement.

Data that the customer submits to or generates in the Service remains the customer's property. The customer grants the Provider a limited license, strictly as necessary to provide, secure, and improve the Service.

The Provider is bound by a best-efforts obligation in providing the Service. The Provider shall not be liable for indirect damages, for loss of data attributable to the customer, or for malfunctions arising from third-party environments connected to the Service.

The Service returns deterministic verdicts and produces evidence records; coverage is a property of the deployment carried out by the customer, who remains solely responsible for the configuration of its environments, for its policies, and for the approvals it grants. In any event, the Provider's total liability is capped in accordance with the terms of the subscription agreement.

Either party may terminate the agreement in the event of a material breach by the other party that remains uncured thirty (30) days after written formal notice. The Provider may also suspend access to the Service in the event of use contrary to these Terms, with prior notification where circumstances permit.

Upon expiration of the agreement, for any reason, the customer has thirty (30) days to retrieve its data in a standard format, after which the Provider deletes the data, subject to its statutory retention obligations.

These Terms are governed by French law. Failing amicable resolution within sixty (60) days, any dispute regarding their interpretation or performance shall be submitted to the competent courts within the jurisdiction of the Paris Court of Appeal, notwithstanding multiple defendants or third-party claims.